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Como reclamar da sua conexão com a internet em inglês

If you are not happy with the speed or reliability of your internet connection, then we have a list of things you can do before calling your internet provider.

via GIPHY

  • Restart your modem and router.

  • Test your internet connection on other devices.

  • Test both your wired and wireless internet connection.

  • Collect a history of your speed test results to share with the provider.

Nothing helped? Ok, let’s practice so that it gets really easy for you to solve issues like this in the future!


Now, let’s answer some commonly asked questions (click on them for suggestions):

– Yes, I have.
– Yes, I did it ten minutes ago.

– Yes, I have.
– Yes, I did it one hour ago.

– Hum, it started last Monday.

– Yes, I have.

– No, I haven’t.

There are four lights.
The first one is green.
The second one is orange.
The third one is green.
The fourth one is green.

The first, third and fourth are standing still.

The second one is blinking.

radio, optical fiber, satellite, etc
– I have the optical fiber plan.
– I have the 600 mbps plan.

– I have just tested and it is downloading at… xxx kbps / mbps
– and uploading at … kbps / mbps

– Sure!

– Ok! It works now.
– Sorry, it still doesn’t work…

– Thanks, I will be waiting. How long should it take?

Do you think he can make it before three p.m.? I leave for work around this time.

SITUATION:

  • Teacher, you will be the internet provider attendant.

  • Student, you will be a client who cannot surf the web on your laptop.

 

Let’s get started!

 

STUDENT: – Hello. I would like to report a problem. My internet connection is really bad…


TEACHER: – Hi sir! Thanks for calling. My name is _____ and I will help you get it working ASAP. Can you provide more details, please?

 

Continue the situation.

Navegação rápida


Class 01 – Likes


Class 02 – Places


Class 03 – Days of the week


Class 04 – Food and drink


Class 05 – Food and drink


Class 06 – Needs


Class 07 – Needs


Class 08 – Study and work


Class 09 – Study and work


Class 10 – Languages


Class 11 – Languages


Class 12 – Do or make


Class 13 – Do or make


Class 14 – Periods of the day


Class 15 – Periods of the day


Midterm Review


Class 16 – Phone calls


Class 17 – Phone calls


Class 18 – Sports and instruments


Class 19 – Sports and instruments


Class 20 – To be or not to be…


Class 21 – To be or not to be…


Class 22 – Introductions


Class 23 – Introductions


Class 24 – Shopping


Class 25 – Shopping


Class 26 – Writing and reading


Class 27 – Writing and reading


Class 28 – When do you open?


Class 29 – When do you open?


Class 30 – Subjects and nationalities


Class 31 – Subjects and nationalities


Final Review


Class 01 – Previous Book Review


Class 02 – Savings and marriages


Class 03 – Prepositions


Class 04 – Animals


Class 05 – Animals


Class 06 – Clothes


Class 07 – Clothes


Class 08 – Day off


Class 09 – Day off


Class 10 – Tasks


Class 11 – Tasks


Class 12 – Transportation


Class 13 – Transportation


Class 14 – Gifts


Class 15 – Gifts


Midterm Review


Class 16 – Fruits


Class 17 – Fruits


Class 18 – At a restaurant


Class 19 – At a restaurant


Class 20 – Adjectives


Class 21 – Adjectives


Class 22 – Colors


Class 23 – Colors


Class 24 – An accident


Class 25 – An accident


Class 26 – Furniture


Class 27 – Furniture


Class 28 – Chores


Class 29 – Chores


Class 30 – Vegetables


Class 31 – Vegetables


Final Review


Class 01 – Previous Book Review


Class 02 – Computers


Class 03 – Computers


Class 04 – Directions


Class 05 – Directions


Class 06 – Relationships


Class 07 – Relationships


Class 08 – Feelings


Class 09 – Feelings


Class 10 – Weather


Class 11 – Weather


Class 12 – Face


Class 13 – Face


Class 14 – Human body


Class 15 – Human body


Midterm Review


Class 16 – Illnesses


Class 17 – Illnesses


Class 18 – Childhood


Class 19 – Childhood


Class 20 – Nature


Class 21 – Nature


Class 22 – Memories


Class 23 – Memories


Class 24 – Personality – part 01


Class 25 – Personality – part 01


Class 26 – Personality – part 02


Class 27 – Personality – part 02


Class 28 – Description


Class 29 – Description


Class 30 – Literature genres


Class 31 – Literature genres


Final Review


Class 01 – Previous Book Review


Class 02 – Comparative and superlative – Small adjectives


Class 03 – Comparative and superlative – Small adjectives


Class 04 – Comparative and superlative – Big adjectives


Class 05 – Comparative and superlative – Big adjectives


Class 06 – To make and to have


Class 07 – To make and to have


Class 08 – Math symbols


Class 09 – Math symbols


Class 10 – Understanding


Class 11 – Understanding


Class 12 – Trip and move vocabulary


Class 13 – Trip and move vocabulary


Class 14 – Countries and nationalities


Class 15 – Countries and nationalities


Midterm Review


Class 16 – Leisure and hobby


Class 17 – Leisure and hobby


Class 18 – Stop!


Class 19 – Stop!


Class 20 – Verbs plus ‘to’


Class 21 – Verbs plus ‘to’


Class 22 – Verbs plus  ‘ing’


Class 23 – Verbs plus ‘ing’


Class 24 – Date


Class 25 – Date


Class 26 – Christmas


Class 27 – Christmas


Class 28 – Wanna go?


Class 29 – Wanna go?


Class 30 – Emotions


Class 31 – Emotions


Final Review


Class 01 – Previous Book Review


Class 02 – Continents


Class 03 – Continents


Class 04 – Politics / Common prefixes


Class 05 – Politics / Common prefixes


Class 06 – Taxes / Common suffixes


Class 07 – Taxes / Common suffixes


Class 08 – Sense verbs – part 01


Class 09 – Sense verbs – parte 01


Class 10 – Sense verbs – part 02


Class 11 – Sense verbs – part 02


Class 12 – Climate / Present perfect


Class 13 – Climate / present perfect


Class 14 – College application


Class 15 – College application


Midterm Review


Class 16 – Permissions


Class 17 – Permissions


Class 18 – Obligations


Class 19 – Obligations


Class 20 – Coincidences


Class 21 – Coincidences


Class 22 – Beach and seafood


Class 23 – Beach and seafood


Class 24 – Shapes


Class 25 – Shapes


Class 26 – Forgiveness


Class 27 – Forgiveness


Class 28 – Expenses


Class 29 – Expenses


Class 30 – Buildings


Class 31 – Buildings


Final Review


Class 01 – Previous Book Review


Class 02 – Measures


Class 03 – Measures


Class 04 – At an airport


Class 05 – At an airport


Class 06 – At a hotel


Class 07 – At a hotel


Class 08 – Weather forecast


Class 09 – Weather forecast


Class 10 – Awards


Class 11 – Awards


Class 12 – War


Class 13 – War


Class 14 – New Year’s Day


Class 15 – New Year’s Day


Midterm Review


Class 16 – Martin Luther King Day


Class 17 – Martin Luther King Day


Class 18 – Valentine’s Day


Class 19 – Valentine’s Day


Class 20 – President’s / Memorial Day


Class 21 – President’s / Memorial Day


Class 22 – Independence / Labor Day


Class 23 – Independence / Labor Day


Class 24 – Columbus / Halloween Day


Class 25 – Columbus / Halloween Day


Class 26 – Veteran’s / Thanksgiving Day


Class 27 – Veteran’s / Thanksgiving Day


Class 28 – Christmas Day


Class 29 – Christmas Day


Class 30 – Knock, knock


Class 31 – Knock, knock


Final Review

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